01603579797 / 07562632754 admin@zerahealthcare.co.uk

Welcome to Zera Healthcare

At Zera Healthcare Ltd., empathy lies at the core of our patient care. We understand that each individual has unique needs and emotions, and by embracing empathy, we can provide the support and understanding required for their healing journey..


Our Values

Staff training is at the heart of our organisation and our values impact on every aspect as an organisation in how we do business, how we make decisions, how we treat staff, our Service Users and those we associate with, families and other agencies.

We provide you with appropriately trained and skilled staff to assist Service Users maintain their independence and quality of life with a friendly and compassionate approach.

Our values are….

  • Compassion:We approach every interaction with empathy, kindness, and genuine care, ensuring our clients feel valued and respected.

  • Excellence:We are committed to providing the highest standard of care by continuously improving our services, staying updated with best practices, and promoting a culture of excellence within our organization.

  • Integrity:We uphold the highest ethical standards, maintaining confidentiality, and fostering trust with our clients, their families, and the wider community.

  • Collaboration:We believe in working collaboratively with clients, their families, healthcare professionals, and community partners to develop personalized care plans and achieve the best possible outcomes.

  • Empowerment: We empower our clients to maintain their independence and make informed decisions about their care, promoting autonomy and dignity
Carer greeting couple

At Zera Healthcare Ltd, our values are not just words on a page – they are the essence of who we are, shaping every facet of our organization’s identity, purpose, and actions. We firmly believe that staff training is the cornerstone of our success, and our values are the driving force that permeates every aspect of our business, impacting how we operate, how we make choices, and how we interact with everyone we touch.

Staff training lies at the heart of our commitment to excellence. We believe that well-trained staff are equipped to provide exceptional care. We invest in continuous learning, ensuring our staff are up to date with the latest knowledge and techniques. This dedication to training empowers our team to deliver the highest quality care to our service users.

We understand that healthcare is deeply rooted in human connection. We treat every individual – whether a staff member, a service user, a family member, or a partner agency – with genuine empathy and unwavering compassion. By embracing the stories, experiences, and emotions of those we serve, we create a nurturing and supportive environment that fosters healing and growth.

We believe in treating every individual with respect, recognizing the inherent dignity that resides within each person. Our interactions are marked by courtesy, understanding, and the promotion of autonomy. By upholding the worth of all, we create an inclusive and welcoming environment where everyone feels valued.

We understand that the best outcomes are achieved when we work together as a cohesive unit. We foster an environment of open communication, active listening, and mutual support. By collaborating within our organization and with external partners, we amplify our impact and achieve shared goals.

Our commitment to integrity is unwavering. We hold ourselves to the highest ethical standards, ensuring transparency, honesty, and accountability in all our interactions. Upholding ethical practices is not negotiable – it’s fundamental to building trust and maintaining the confidence of our stakeholders.

We embrace the idea of constant growth and evolution. We are dedicated to continuously improving our practices, services, and systems. By embracing change and innovation, we remain responsive to the evolving needs of our staff, service users, and the broader healthcare landscape.

We provide you with appropriately trained and skilled staff to assist Service Users maintain their independence and quality of life with a friendly and compassionate approach.


" Zera is run by healthcare professionals with a wide range of experience and understanding of the pressure healthcare settings are under, and the difficulties caused by staff shortages. "

We're Here When You Need Us

Who Are Zera?

Zera Healthcare is a professional well-led recruitment & domiciliary care provider - providing experienced carers and support workers across Norwich, North Norfolk, and South Norfolk

Zera Healthcare Registration number 14621177

Keep in touch

Address: Kirkman House

Whiffler Road Norwich NR3 2AG

Email: admin@zerahealthcare.co.uk

Mobile (out of hours): 07562632754

Landline: 01603579797

Hours - Mon-Fri 9am till 5pm